Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.   Collected information

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including your name, email address, invoice address, dates of donations and donation methods;

(c) information relating to any donation you make to Yellow House (including the amount, the currency, the type of donation, its duration where applicable and the day that recurring donations will be drawn where applicable);

(d) any other information that you choose to send to us.

2.   Cookies

- A cookie is a piece of text sent by a web server to a web browser and is stored by the browser. The information can then be sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

- The Website uses both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website and to suggest content that may be of interest to you. We will use the persistent cookies to enable our website to recognise you when you visit.

- Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

When you make a donation please note that this is via Paypal. Please check Paypal's privacy policy in relation to any cookies that may be downloaded from that site at https://www.paypal.com/au/webapps/mpp/ua/privacy-full.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. You can opt out of Google Analytics cookies by visiting http://tools.google.com/dlpage/gaoptout.

Most browsers will allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact on the usability of many websites, including this one.

3.   Using Personal Information

Personal information submitted to us via this website will be used for the purposes specified in this privacy and cookies policy or in relevant parts of the website. We may use your personal information to:

(a) administer the website;

(b) enable your use of the services available on the website;

(c) send statements and invoices to you, and collect payments from you;

(d) send you general (non-marketing) and non-commercial communications;

(e) send you email notifications which you have specifically requested;

(f) send to you our newsletter and other marketing communications relating to our organisation. You can inform us at any time if you no longer require marketing communications by email at jambo@yellowhouseoutreach.org;

(g) deal with enquiries and complaints made by or about you relating to the website;

(h) deal with media enquiries made by you to Yellow House.

- We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through Paypal. You can review the Paypal privacy policy at https://www.paypal.com/au/webapps/mpp/ua/privacy-full

We will share information with Paypal only to the extent necessary for the purposes of processing payments you make through our website and to deal with complaints and queries relating to such payments.

4.   Disclosures

- We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy and cookies policy.

- In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

- Except as provided in this privacy and cookies policy, we will not provide your information to third parties.

5.   Security of your personal information

- We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

- We will store all the personal information you provide on our secure password- and firewall- protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

- Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6.   Policy amendments

- We may update this privacy and cookies policy from time-to-time by posting a new version on this website. You should check this page occasionally to ensure you are happy with any changes.

-  We may also notify you of changes to our privacy and cookies policy by email.

7.   Your rights

- You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

- We may withhold such personal information to the extent permitted by law.

8.   Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9.   Contact Us

If you have any questions about this privacy and cookies policy or our treatment of your personal information, please write to us by email to jambo@yellowhouseoutreach.org.